Frequently Asked Questions


Is there a minimum amount of hours required?

There is no minimum charge or amount of hours.  If you have a very specific request it may be able to be completed very quickly.  Examples would be an obituary look-up or vital record check, however you may be able to do these yourself.

Most projects start with a request for a specific question or issue. This may take of 2-4 hours for the research and the report. A full family history is much more involved and is dependent on what information you are able to provide initially.

In your initial consultation, you will receive an estimate of the minimal amount of research that will likely be required. You are under no obligation to  go any further than your initial consultation.

What does the report contain?

The report contains all information discovered relating to your research request along with the sources that were researched.  If there are image samples available, they may be included.

Is the service guaranteed?

You are guaranteed the services of a trained professional genealogist. You are also guaranteed that time spent will not go beyond what was agreed upon and that information available to you will be presented in a formal report.  

Unfortunately, there are no guarantees for a positive result in genealogical research. Records may be missing or destroyed or simply may not have been kept.  

How long will it take to receive the report?

An estimate can be given at the time you contract for services.  Length of time may depend on how many other projects are in the works.  If the estimated time frame does not work for you then there is no monetary layout.

Is payment required if no information is found?

Even when no information is found, payment is required for the time it took to research and to write up the report.  At no time will the fee exceed the agreed upon hours.

What are the payment arrangements?

A payment of 50% of the agreed upon work is due before any research will begin.  The remainder is due when you receive the completed report.

Payments can be made via PayPal.